Delete your account
In the app (fastest)
Open Vibez → Me → Settings → Delete account, then confirm. Your account and data are deleted immediately and you are signed out.
Without the app
Email support@vibez.app from any address, with the subject “Delete my Vibez account” and the phone number you signed up with. We will text that number a code to confirm the request is yours, then delete the account within 7 days and email you when it's done.
Delete some data, keep your account
Photos: open Vibez → Me, then tap the remove button on any wall photo (or long-press it) and confirm. The photo is deleted from our storage straight away.
Anything else (for example your vibe ratings, blocks or old messages): email support@vibez.app with the phone number you signed up with and what you want removed. We confirm by text, then delete it within 7 days and keep your account open.
What gets deleted
- Your profile, name, date of birth, photos, verification selfie and face picture
- Your location area, vibe ratings (given and received), blocks and mutes
- Your push tokens and sign-in account
- Your messages: the text is replaced with “[deleted]” so the other person's chat still makes sense
What we keep, and for how long
- Purchase records, with your identity replaced by an irreversible code, for as long as tax law requires
- Reports made about your account, for up to 1 year, to keep banned people from returning
- Backups, which age out within 30 days