VibezPrivacy Policy
Vibez is a dating app for verified adults. We built it to show you people nearby without ever storing your exact location and without letting anyone pretend to be someone they are not. This policy explains what we collect, why, who processes it for us, and the choices you have. It is written to meet India's Digital Personal Data Protection Act, 2023 and the Information Technology Rules, 2021.
What we collect and why
| Data | Why | Who can see it |
|---|---|---|
| Phone number | Sign-in with a one-time code; account security | Only you and us. Never shown to other users |
| Name, date of birth, gender, who you want to see, dating intent | Your profile and who you are shown to. Date of birth proves you are 18+ | Others see your age, not your date of birth. Your name is hidden unless you turn on “Show my name” or unlock a conversation |
| Verification selfie (full camera frame) | Checking you are a real, live adult, and later that your wall photos are really you | Nobody. It is never shown to anyone, including you after upload. Only our automated review can read it |
| Face crop | Your round profile picture, cut by our servers from the verified selfie | Verified Vibez users |
| Wall photos (up to 6) | Your profile. Each photo is checked automatically before it appears | Verified Vibez users, once approved |
| Approximate location | Showing people near you. Your phone sends its position once to our server, which keeps only a ~1.2 km area code (geohash) and its centre point, then discards the coordinates | Others see a pin somewhere within that area, moved by a daily random offset. Map zoom is limited so the area cannot be narrowed to a building |
| Messages | Delivering your conversations. Text only | You and the person you are talking to |
| Call signalling | Setting up voice and video calls. Audio and video travel directly between the two phones, or through an encrypted relay when networks require it; we do not record calls | You and the other person |
| Vibe ratings you give | The 0–10 average shown on profiles | The person you rate sees only the average, never who gave what |
| Blocks, mutes, reports | Safety and moderation | Only you and our moderators |
| Purchases | Unlocking conversations. Payment is handled entirely by Google Play or the App Store; we receive a purchase confirmation, never your card or UPI details | Only you and us |
| Device and app data: push token, crash reports, app-integrity checks, last-active time | Notifications, fixing crashes, blocking fake or modified apps, the “In real time” indicator | Others see only whether you were active recently |
We do not sell your data, show third-party ads, or use your photos to train AI models.
Automated checks
Selfies and wall photos are reviewed by an AI model (Claude, provided by Anthropic) running on our servers. It checks that the selfie is a live adult, that wall photos show the same person, and that photos contain no nudity, screenshots or text overlays. A rejected photo is deleted and you see the reason. If you think a decision is wrong, contact us (below) and a person will review it. Under Anthropic's commercial terms, the images we send are not used to train their models.
Service providers
- Google Firebase / Google Cloud (India region, asia-south1): accounts, database, file storage, server code, push notifications, crash reports, app integrity.
- Anthropic: automated photo review (images are sent for review only).
- Cloudflare: encrypted relay for calls when a direct connection is not possible.
- MapTiler: map images. Your device requests map tiles directly from MapTiler, which sees your IP address and the map area on screen.
- Google Play and Apple App Store: payments.
Some providers may process data outside India, only as permitted by the DPDP Act.
How long we keep data
- While your account exists, we keep your profile, photos, verification selfie, messages and ratings so the app works.
- When you delete your account, we delete your profile, photos, selfie, face crop, ratings, blocks and mutes, and replace the text of your messages with “[deleted]”. This happens immediately, and backups age out within 30 days.
- We keep purchase records, with your identity replaced by an irreversible code, for as long as tax law requires. We keep reports about you for up to 1 year after deletion, to stop banned people coming back.
Your rights
You can see and correct your details in the app, hide your name, and delete your account at any time in Me → Settings → Delete account, or at vibez-couple-app.web.app/delete-account. You can also ask us for a summary of your data, withdraw consent, or nominate someone to act for you, by writing to the Grievance Officer. We reply within 30 days.
Age
Vibez is only for people aged 18 and over. We check age from your date of birth and the selfie review. If we learn that an account belongs to someone under 18, we delete it.
Security
Data is encrypted in transit and at rest. Access rules on our servers stop users from reading each other's private data, and every trust-sensitive field is written only by our servers. No system is perfectly secure. If a breach affects you, we will tell you and the Data Protection Board as the law requires.
Grievance Officer
[Name], Grievance Officer
Email: support@vibez.app
Address: [registered address]
We acknowledge complaints within 24 hours and resolve them within 15 days, as required by the IT Rules, 2021.
Changes
If we change this policy in a way that matters, we will tell you in the app before the change takes effect.